We last wrote about QQ in February when we reported on its staggering 572.3 million registered users. I was really interested then to read the China Web 2.0 Review post today about QQ's decision to launch an instant messaging-based CRM service.
Apparently, small businesses in China have already been using QQ to maintain contact with their customers but have been running about scalability issues in a service designed primarily for personal communications. This has some echoes of the way in which small businesses in the 1990s turned to mobile telephones to run their businesses at a time when access to land lines was still much more restricted for anything but large, State-owned organisations. A whole sub-culture of mobile telephone-based business practises emerged as a result. Here we now see the same thing happening online. Fascinating.
Mr. Paul Woodward,
ReplyDeleteI happened to visit your Blog after clicking a visible link while reading my e-mail. I guess it was Google Adwords Ads.
My name is Allan, and am the webmaster at The India Street: Indian Real Estate and Capital Markets web blog. I wish to prompt in a quick Q - Would you be interested in swapping blog links?
Regards,
Allan.
Allan,
ReplyDeleteI think you've already done it. For those of you who didn't click on his name, Allan's The India Street blog is at http://www.theindiastreet.com/.
Paul